




Lake Hill Apartments zaprasza do wyjątkowo przestronnych i komfortowych apartamentów położonych blisko natury.
Do Państwa dyspozycji oddajemy 88 apartamentów, utrzymanych w górskim designie z kompleksowym wyposażeniem, w których można zaaranżować niezależny rodzinny wypoczynek u podnóża gór. W naszej ofercie znajdą Państwo: Apartamenty Studio, Apartamenty z oddzielną sypialnią oraz Apartamenty Plus z wanną.
Przyjeżdżając do Lake Hill Apartments, możesz odpocząć w kameralnych, nietuzinkowych wnętrzach, w otoczeniu przyrody, z dala od miejskiego zgiełku.
I recently stayed at Lake Hill Resort & SPA and unfortunately the experience was far below what you would expect from a hotel that advertises itself as “luxury.” The location and the architecture are beautiful, but everything that truly defines a premium hotel—service, organization, professionalism, customer care—is seriously lacking. From the moment we arrived, it was clear that the hotel suffers from poor management. We encountered issues in the room (cleanliness and maintenance problems), and although we reported them immediately, the staff seemed unprepared, slow to respond, and not genuinely interested in solving anything. Their attitude felt more like “it is what it is” rather than offering solutions. The biggest problem, however, is the lack of proper customer service standards. Several employees seemed overwhelmed or simply indifferent, and there was no consistency in how situations were handled. For a hotel positioning itself at this level, this is unacceptable. Service during breakfast and in the restaurant was chaotic: long waiting times, tables not cleaned on time, staff visibly stressed, and a general sense of disorganization. Again, this points to management, not to isolated incidents. The spa and common areas are visually appealing, but even there the atmosphere was affected by overcrowding and poor coordination. Instead of feeling relaxing, it felt like the hotel was constantly trying to handle more guests than it could properly serve. Overall: This hotel survives on its views and modern design, but behind the pretty façade there are serious operational and service issues. If you expect true luxury standards, professionalism, and a smooth experience, you will likely be disappointed. Lake Hill Resort & SPA has great potential, but until the management addresses these fundamental problems, I cannot recommend it.
Lovely place! The rooms and wellness area were perfect. Probably the best hotel breakfast I’ve ever had. The dinner meals in the restaurant were a bit overpriced for what you get, but overall, we really enjoyed our stay. Definitely coming again!